The Burrard Hotel Terms & Conditions
Price matching: If you find a better rate for one of our hotel rooms (same room type, dates and inclusions) on another website, contact us at email@example.com and we’ll match it.
Cancellations: We understand that you might need to cancel—things come up. But make sure to do it 24 hours in advance of your check-in or we’ll have to charge you for a night.
Refunds: Our non-refundable rates are—you guessed it—non-refundable. If you have questions, please ask before you book.
Deposit: All guests are required to provide a credit card deposit upon checking in. We accept Visa, Mastercard, American Express, Diners Club, JCB and Union Pay. However, please note that we do not accept pre-paid credit cards or cash deposits.
Kids: Kids under the age of 12 stay for free, and cribs are available on request for just $15/night (+ tax).
Dogs/Cats: $25/pet/night (+ tax), including a pet bed, bowls and a treat
Extra people: $30/person/night (+ tax)
Extra cot: $30/night (+ tax)
Parking: There’s lots of free two-hour parking nearby—and lots of people looking for spots. Skip the hassle and leave your car with us for $21/night (+ tax).
Applicable taxes: Your hotel bill will include a 1.5% Destination Marketing Fee (Hotel Tax), 5% Goods and Service Tax (GST) and 11% Provincial Sales Tax (PST), which includes 8% PST and 3% Municipal and Regional District Tax (MRDT).
*Subject to booking terms and conditions.