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The Burrard Hotel Terms & Conditions


Price matching: If you find a better rate for one of our hotel rooms (same room type, dates and inclusions) on another website, contact us at and we’ll match it.

Cancellations: We understand that you might need to cancel—things come up. But make sure to do it 24 hours in advance of your check-in or we’ll have to charge you for a night.

Refunds: Our non-refundable rates are—you guessed it—non-refundable. If you have questions, please ask before you book.

Deposit: All guests are required to provide a credit card deposit upon checking in. We accept Visa, Mastercard, American Express, Diners Club, JCB and Union Pay. However, please note that we do not accept pre-paid credit cards or cash deposits.  

Kids: Kids under the age of 12 stay for free, and cribs are available on request for just $15/night (+ tax).

Dogs/Cats: $25/pet/night (+ tax), including a pet bed, bowls and a treat

Extra people: $30/person/night (+ tax)

Extra cot: $30/night (+ tax) 

Parking: There’s lots of free two-hour parking nearby—and lots of people looking for spots. Skip the hassle and leave your car with us for $21/night (+ tax).

Applicable taxes: Your hotel bill will include a 1.5% Destination Marketing Fee (Hotel Tax), 5% Goods and Service Tax (GST) and 11% Provincial Sales Tax (PST), which includes 8% PST and 3% Municipal and Regional District Tax (MRDT).

*Subject to booking terms and conditions.